How long will it take for my order to ship?
Most orders ship up to 5 business days after they are placed. A few take a bit longer to process at this time (tees and hats), and their shipping times are noted on the product page. Please contact us if you have specific questions or requests about your order. Shipping will take longer around federal holidays when the USPS is backed up or closed.
Do you accept international orders?
Yes! If you don’t see your country represented when choosing a shipping address, email firstname.lastname@example.org and she’ll take care of you.
What is your return policy?
We are happy to offer a full refund for unused products returned within 30 days. We will refund your order as soon as it is returned (including the cost of shipping it back to us!). Shoot us an email and we'll give you the details on how to proceed.
"My product is damaged. HELP!"
Bummer! We're so sorry this happened—it's not the kind of impression we like to make. Snap a photo of the damaged goods and then send it to us in an email (email@example.com). We'll be happy to give you a full refund or exchange your order. So sorry again! That's the worst.
What do I do if the product is out of stock?
Please contact us and we’ll let you know if / when it comes in stock. We're still new so all feedback goes a long way. We might restock if we find it is missed!
Do you do wholesale?
Yes! We're already in a handful of stores and we're excited to expand. Reach out to Becky (firstname.lastname@example.org) if you’re interested in carrying Chipper Things.
Speaking of stores, where else are you sold?
Check out our Stockists to see if we're in a store near you. If we're not, let us know where you'd like to see us and we'll reach out! We're always on the hunt for great shops to call family.
Do you do collaborations?
Sometimes! Email Becky (email@example.com) with what you have in mind.
How can I get free stuff?
Becky is working on a fun little thing called Friends of Chipper Things—if you're interested in learning more, email her at firstname.lastname@example.org.